Our promises to you
These 4 promises are at the heart of everything that we do at Nash & Co Solicitors. They’re not just words that we stick on a wall for show. These promises are fundamental to us as a firm, to everyone who works here, and to the work that we do for clients.
We’re never going to pretend that we’re perfect and that problems don’t arise. But if they do happen, we’ll always apologise and do our very best to put them right as soon as possible.
1. We are transparent about costs
We want you to understand exactly what you’re paying for, and how much you’ll be paying for it.
2. We’ll keep things simple and understandable
Part of our job is to take the stress out of situations for you and give you the very best advice.
The last thing in the world that you need, is legal jargon and long, complicated explanations. We will always do our very best to give you simple and easy-to-understand advice and solutions to problems.
3. We’ll always be straight with you and keep you informed
You’re paying us to do a job for you, often in fairly stressful situations.
We’ll stay in touch with you regularly. We’ll keep you updated with progress and any changes or issues along the way. You should never have to chase us.
4. You’ll get a fast, efficient and reliable service
We will always have your best interests at heart. So, we’ll get things done as quickly and as efficiently as we can.
As a client of Nash & Co Solicitors, you will always be our priority.
We measure ourselves by the feedback that we get from our clients
We’re proud to have more Google Reviews together with the highest average review score of any law firm in Devon, Cornwall, and Somerset.
Our current score is 4.9 - not 5.0. We’d certainly never pretend to be perfect, but we’ll always use feedback from clients to improve our service wherever and whenever we can.
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